- Title: Chief Operations Officer
- Division: Executive
- Specialties:
- Email: Contact Matt Rathje
- Office: TrueNorth, Cedar Rapids Office (Headquarters)
- Address:
500 1st St SE,
Cedar Rapids,
IA
52401
- Phone: 319-364-5193, 800-798-4080
- Office Fax: (319) 862-0612
- Biography: Matt Rathje takes pride in understanding our clients’ aspirations and finds passion in helping them unlock potential and chart new possibilities within the TrueNorth platform.
Matt Rathje joined TrueNorth in 2014 as a Senior Claims Advocate before transitioning into operations leadership with a focus on delivering value-added solutions to clients. Throughout his tenure as VP of Operations in Risk & Workforce Solutions, he forged strong relationships and built synergy through his empathetic leadership style, aiding his ability to build teams, foster collaboration, and innovate while ensuring an exceptional client experience.
Throughout his tenure at TrueNorth, Matt has garnered significant leadership experience working with TrueNorth clients, fellow colleagues, insurance carriers and strategic partners to create operational efficiencies, deliver exceptional results and create innovative solutions.
Matt now serves TrueNorth as Chief Operations Officer and is a proud member of the firm’s Executive Team. He is responsible for overseeing day-to-day operations including client operations, human systems, and technology. Matt firmly believes TrueNorth is the catalyst to helping our clients and colleagues achieve what they are capable of. Matt’s problem-solving approach and synergistic style help TrueNorth build scalable operations and exceptional experiences that ultimately generate power and create lasting value.
Prior to joining TrueNorth, Matt Rathje served as a Claims Adjuster and Claims Supervisor with two national commercial insurance companies. He led a team of adjusters responsible for handling complex claims across the country and garnered valuable insight on claims mitigation and achieving optimal claims outcomes.
- Education: Matt graduated from Wayne State College with a Bachelor of Science in Criminal Justice. He also holds minor degrees in Business Administration and Sport Management.
- Responsibilities: Matt is a member of the COO Alliance, a unique and exclusive community dedicated to empowering COO’s of entrepreneurial organizations. Matt is also a member of RIMS, The Risk Management Society, and former President of the Cedar Rapids Claims Association.
- Specialty: Operations Leadership, Exceptional Client & Colleague Experiences, Team Building & Development, Property & Casualty, Risk & Workforce Solutions, Risk Management, Transportation, Workers’ Compensation, Claims Mitigation, Negotiations, Technology Solutions & Optimization, Shared Services, Strategic Partnerships, Fractional Resources
- Designations: WCLA, SCLA
- Designations Description: Matt has been recognized by the American Educational Institute with Workers’ Compensation Claim Law Associate and Senior Claim Law Associate designations.
|