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Clinical Compass

posted by TrueNorth Employee Benefits on Thursday, October 22, 2020







Improve patient experience AND employer outcomes. 

Health insurance costs are increasing and can leave you feeling like you don’t have any control. Companies who choose a self-funded plan can take a more proactive approach to their insurance, allowing more transparency and control over the plan. 

Employees who suffer from acute or chronic disease have enough to think about besides dealing with bills, EOBs, appointments, etc. What if there was a way to alleviate some of the stress and help navigate them through their medical journey? 

Through our Clinical Compassâ„  program – our team of experts formulates a strategic plan based on the employee/patient’s situation. Piece by piece, they work with the employee as a bridge between patient and medical experts, breaking down complex medical vernacular and advocating on the patient’s behalf. 

Our on-staff Certified Registered Nurse reviews claims to ensure the employee is getting the right resources at the right time, with the right outcome. We’ve seen our process enhance the patient experience and lower the overall company spend! 

We are here to help you ease the burden of discussing large claims with your employees. Here are a few tips on how you can begin tough conversations: 

  1. Put the employee first. 
  2. Confidentiality is key.
  3. Sensitivity to the situation. 
Our mantra is “find a way.” There is always a different way to look at a situation. Our goal is to take care of the employees, and in turn the employer will be better taken care of as well. 
Click below to view a conversation between Benefits Advisor Justin Futrell, and our Certified RN, Denise Kaestner, on how she can help you take a proactive approach to your healthcare. 
Clinical Compass Program

Contact us today to see if engaging with our Clinical Compassâ„  Program is right for you.

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This publication has been prepared by TrueNorth Companies, L.C.’s Employee Benefits division and is intended for informational purposes only. Transmission of this publication is not intended to create, and receipt does not constitute, a client relationship with TrueNorth Companies, L.C. This publication does not constitute any type of representation or warranty, and does not constitute, and should not be relied upon as, legal advice. This publication is not a contract and does not amend, modify or change any insurance policy you may have with an insurance carrier. © 2020 TrueNorth Companies, L.C. All rights reserved.

About Author

TrueNorth offers businesses of every size comprehensive solutions to meet their business needs and those of their employees.  If you are in need of business solutions and are looking for ways to protect and maximize your workforce, look to TrueNorth. Our Employee Benefits Division can assist you in providing for the well-being of both you and your staff. Call us today at 1-800-798-4080.

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