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Meet the Team: Lori Houston

It's time to get to know our staff a little better again. Lori Houston is an Account Manager in our Personal Home and Auto Division at TrueNorth. She has worked in this insurance industry for 4 years! Here is more about who she is about what she does.

How would you describe yourself in three words? 
Organized, trustworthy, social

What did you want to be when you grew up? 
I came from a family of nurses, so I wanted to be a nurse.  That is until I got into about high school and realized that my stomach couldn’t handle all that a nurse’s daily life entailed!

What is the best thing you get to do in your job?
I really like the relationships that I have been able to make with some of our Personal Lines clients.  You become a part of some major changes going on in their lives:  getting a driver’s license, going off to college, getting married, purchasing first home, downsizing for retirement, etc.

Tell me about how you got into your line of work.
I was a stay-at-home mom for about 11 years.  When I decided to re-enter the workforce, my husband and I had friends who worked at TrueNorth and they talked about how much they enjoyed their jobs.  I decided to check them out and here I am 4 years later!