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Insurance Beyond the Policy: Claims & Employee Advocacy

posted by TrueNorth Transportation on Tuesday, October 8, 2024

Navigating the Complexities of Claims Management

According to the FMCSA, 2023 saw over 170,000 crashes involving large trucks and buses. Each of these incidents represents not just a statistic but a significant challenge for organizations as they navigate the complex claims process. Our dedicated team of experienced claim advocates and our solutions provide organizations with clarity and action when unfortunate situations do arise, ensuring that you can focus on your core business while we handle the claims. 

Claims Concierge: A Personal Extension of Your Team

Our claims advocates serve as an extension of your own team and serve as additional resources. They proactively communicate the status of claims and advocacy efforts to both our clients and insurance carriers and support the collection of claims documentation.   

Subrogation: Maximizing Recovery and Minimal Risk 

Through our partnership with Recovery Concepts and Solutions (RCS), we specialize in subrogation and tort recovery. They pursue fund recovery from at-fault parties on our client’s behalf, ensuring funds are returned to the organization. This enables our clients to focus on their day-to-day operations while being assured everything is being done to recover funds owed to you. Payment is contingent upon claims recovering, meaning there is no upfront cost for our clients. To learn more about the benefits of claims recovery and subrogation, check out this blog. 

iNergy RMIS: Revolutionizing Claims Management

Our claims management and workflow system, iNergy RMIS, offers an affordable, robust platform for reporting and monitoring claims. With iNergy, you can administer corrective actions, track OSHA logs, and create customized dashboards and reports to visualize claims data. Whether you’re building a comprehensive claims team or seeking to enhance an existing process, iNergy RMIS provides the tools needed to optimize your claims management.  

Impact

Jim Gartelos, Director of Claims at TrueNorth, emphasizes our commitment, “Our goal is to ensure that our clients are fully supported throughout the claims process. While we hope they never need us, we stand ready to provide expert claims advocacy when they do.”  

At TrueNorth, we understand that no amount of preparation can eliminate the risk of claims. Our goal is to provide the support and resources to optimize the claims process and help you achieve the results you deserve. Learn more about how we can support your claims management needs here.  

Next Up

Don’t miss the final part of our Insurance Beyond the Policy series, where we will be exploring Technology.