These are stressful and uncertain times. We want you to know that your TrueChoices advisors are here to answer any questions you may have about your coverages. We are here to support you! Please contact our team with any questions you may have.
Here are some answers to a couple of your most frequently asked questions:
Q. Does the limited medical plan pay anything towards COVID-19?
A. If you are enrolled in the Limited Medical Plan, the Group Limited Indemnity (GLI) offers benefits for Physician's Office/Urgent Care Visits, Outpatient Diagnostic Labs, Hospital Admission & Hospital Confinement. With the GLI, you also have access to Teledoc and TouchCare services.
Q. If I test positive for COVID-19 and I am off work for more than 14 days, will my disability plan cover it?
A. If you are enrolled in the TrueChices Disability plan, disability benefits would begin following the 14-day elimination period due to sickness or injury.
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During this time of uncertainty, you can count on Colonial LIfe's unwavering support. The following section outlines our coverage with regard to COVID-19.
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Teladoc Health continues to closely monitor the outbreak of the COVID-19 virus. As we prepare ourselves for a potential escalation of the situation, our commitment to providing high-quality healthcare has never been more important. While this is a rapidly unfolding situation, we do not expect any service interruption due to COVID-19 and we would like to share key elements of our readiness and plan and response.
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The Coronavirus (COVID-19) has shaken the world and our nation. Whether you're directly affected or not, the impact is being felt by everyone. Like many healthcare challenges, finding accurate information and the right help can be confusing and overwhelming. At TouchCare, our team is doing our best to stay on top of the information as it becomes available and is ready to provide our members with guidance as to when and where to seek treatment.
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